The Webpreneur Nerd

The Key Trends Facing Customer Service Organizations

Salesforce.com and Desk.com commissioned a study, conducted by Forrester Consulting, to find out how fast-growing companies are delivering customer service today and better understand how they will use it in the future. Learn the top customer service trends that your business should pay attention to in order to deliver world-class customer service. – See more at: http://www.desk.com/customer-service/metrics#sthash.95lAJisD.dpuf

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The Key Trends Facing Customer Service Organizations — Brought To You By Desk.com

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